Yes, 100%. We only source original Apple devices. Every pair is verified via serial number and internal hardware diagnostics to ensure 100% authenticity.

Unlike most refurbishers, we provide Original Apple Packaging. Additionally, every pair comes with Brand-New, Original Apple Ear Tips to ensure a premium, hygienic unboxing experience.

1. Premium (Grade A): Like-new condition with no visible scratches.
2. Essential (Grade B): Excellent functionality with very minor signs of wear.
3. Eco-Value (Grade C): Noticeable cosmetic wear but 100% functional. Our best-value option.

Absolutely. Beyond using medical-grade UV-C sterilization on the devices, the fact that we provide brand-new, original ear tips means the parts touching your ears are 100% new and sterile.

We test every battery to ensure it maintains at least 90% of its original capacity. You can expect performance very close to that of a brand-new device.

1. European Union (EU): Fast delivery via carbon-neutral logistics (typically 2-5 business days).
2. Southeast Asia (SEA): Efficient delivery to Singapore, Malaysia, Thailand, and other major markets (typically 5-9 business days).
3. North America (USA & Canada): Standard and express options available (typically 3-7 business days).
4. Middle East: Reliable delivery to UAE, Saudi Arabia, Qatar, and neighboring countries (typically 6-10 business days).
5. Australia & New Zealand: Direct shipping with full tracking (typically 7-12 business days).
6. Africa: Available to select countries including South Africa, Nigeria, and Kenya (typically 10-18 business days).
7. Rest of World: We ship to most other destinations globally — please contact us for specific delivery times.

All shipping is free worldwide. Please note that delivery times are estimates and may vary based on customs processing and local postal services.

We provide a 12-month comprehensive warranty on all hardware defects. If you experience any technical issues, we will repair or replace your device free of charge.